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The Veterinary Life Coach® Podcast with Dr. Julie Cappel

Apr 22, 2019

On this episode of the podcast Dr. Cappel talks about how to listen well and gives us some techniques for active listening.  She talks about how to keep an open mind in the exam room with clients and how to understand the facts of a conversation in order to make your client feel important.  Listening is one of our most important relational skills and works to make friends, family and coworkers feel more accepted and valuable.